Terms & Privacy

Our Terms of Sale

1. Our products are strictly not for human consumption. The kratom we supply is intended solely for scientific and educational purposes only. Using our products for anything other than science or educational purposes is strictly against our TOS. If a customer contacts us with questions relating to the consumption of kratom, we will deny sale to that customer.

2. Information provided on this website is not intended support or promote the use of kratom as a supplement. Our information also does not support any medical claims itself and is intended to be completely unbiased. Our website is unbiased towards the medical potential of kratom and the related alkaloids. Information is for educational and research purposes only.

3. You must be of 18 years of age to purchase our products. Minors cannot obtain our products and doing so is strictly prohibited by kratomcrazy.com and associated companies or affiliates. By agreeing to the terms and conditions, you are certifying that you are above 18 years of age.

4. The sale of our products are strictly meant for the customer only. Customers of our products are responsible for the safety and protection of our products from themselves but also from the consumption by other individuals. Selling or giving the product to another party is strictly prohibited. Always keep the product away from situations where pets or minors may access the product.

5. In rare circumstances, a customer may have an allergic reaction to the touch of kratom. These allergic reactions should be reported and the product discarded. The customer should be careful when handling the product to avoid a chance of allergic reactions. Preform a small skin test before handling the kratom.

6. We are not liable for any consequences that result from misuse of our product. Terms of misuse are for consumption. Misuse of the product by any customer is not the responsibility of kratomcrazy.com. The customer is also responsible for the misuse of the product by any third party.

7. The customer is responsible to understand the laws and rules in their state and country. Kratomcrazy.com will not ship to any country or state that we know kratom is illegal in however, the customer should be versed in the local laws of their country and it is solely the responsibility of the buyer.

8. The customer is responsible for any duty or tariffs incurred on the importation of our products. If the customer refuses the tariffs and sends the product back to us, they will be responsible for the full amount of shipping charges including the return costs and restocking fees.

9. Kratomcrazy.com is not responsible for any third party links placed on the website. Information on these third party sites do not accurately represent the opinions and ideals of our website. The opinions of any affiliates are not the responsibility of kratomcrazy.com. Our affiliates are asked to follow our Terms & Conditions. Violating the rules, will cause an immediate termination of the affiliate contract and any outstanding payments may be denied as a result.

10. Any information listed on resellers, affiliates or third party websites linking to kratomcrazy.com may not represent the opinions of our website. This information may not be provided by our company and these views may not represent the views of our company. If a reseller or affiliate of kratomcrazy.com is reported to make medical claims, we will permanently terminate the contract between our companies.

Our Privacy Policy

1. Kratomcrazy.com uses “cookies” solely to track and understand the website traffic behaviour of our customers. This information is used exclusively for traffic analysis and is not given to any third party. A visitor can turn cookies off on your browser if you do not want us to track your visiting behaviour.

2. By creating an account with us, we will store your information. This information is used strictly for kratomcrazy.com so that recurrent purchases can become easier for the customer. Information such as name, address, email, and phone numbers will not be used for anything other than relating to this business. We will not sell or give any of this information to a third part.

3. Any information accumulated from customers will not be sold or given to any third party. This includes but is not limited to: payment information, customer information and emails opted in through email subscriber forms.

4. Payment information that is collected during product purchases are processed through our merchant provider. These payment gateways protect your payment information and all information is securely encrypted. Our gateway is fully encrypted and secured through secure SSL encryption. The customer can decide to securely save their card information through the Stripe gateway for quicker recurrent purchases. This information is secure and handled solely through the Stripe payment gateway.

5. By opting into our mailing list, you may received occasional emails with offers and news relating to kratomcrazy.com. This list is run through Mailchimp and is not shared, used or given to any third party or company. Kratomcrazy.com has the full rights to this list and a subscriber can opt out manually at any time by clicking the “unsubscribe” link at the bottom of the email.

6. Any information suggesting or soliciting the breaking of local state or country laws may be reported to authorities under certain circumstances. Asking us to break the law may be subject to reporting if the client insists multiple times.